Overall

Row

Average TAT

15

Total calls

2167

Percent on Time

89

Row

Weekly Overview: Hourly Call Breakdown for 2020-07-01 through 2020-07-31

Daily Call Volumes for 2020-07-01 through 2020-07-31

Call Center

Row

Average TAT

10

Total calls

864

Percent on Time

99

Row

Overdue Call Details for 2020-07-01 through 2020-07-31

Tech Summary for 2020-07-01 through 2020-07-31

Non Call Center

Row

Average TAT

18

Total calls

1303

Percent on Time

82

Row

Overdue Call Details for 2020-07-01 through 2020-07-31

Tech Summary for 2020-07-01 through 2020-07-31